How to be a Cashier with Social Anxiety

photo of happy co workers smiling

How to become a Cashier with Social Anxiety

Here’s how to become a Cashier with Social Anxiety following strategies.

For people suffering from any anxiety, it can be difficult to work at the best of times, with so much thoughts running through your head.
In this article, we’ll provide 4 quick tips and suggestions on how you can manage your social anxiety better as a cashier.

Can I be a cashier with social anxiety?

Yes, you certainly can! With the right treatment and tips (which hopefully this article will help with that), not only will you feel less anxious working as a cashier, but it would apply for any another job you go for as well!

Difference between Social Anxiety and Common Anxiety

Some common anxieties at work can include the following:

  • Being late for work
  • Job performance and performance reviews
  • Bumping past their co-worker crush (but not to a great extent of anxiety)

However, for somebody with social anxiety – the social landscape becomes a very difficult place to navigate indeed, and could play a massive toll on their mental health

In our adult lives, one of the most common forms of social interaction that we experience is in the workplace.
As a society, we are expected to work a job in return to earn a living. Money comes from people, so we are expected to work with them throughout our lives.

Combine that with being a socially anxious person, AND working as a cashier (a very people centered role), one could be significantly overwhelmed!

Types of situations a cashier with social anxiety would encounter

1. Smiling

Ah, we all love to smile! It makes us feel better studies show. Smiling can improve overall health and wellness and even immunity against diseases

But.. if we are forced to smile by company ethics or written rules to put customers ‘at ease’, the pressure starts to mount quickly.

photo of happy co workers smiling
Happy workers smiling together

According to their rules then, it doesn’t matter if you’ve had a shit morning or been a victim of crime on the way to work – turn that frown upside down!

2. Communicating with co-workers

Due to the fast-paced nature of the cashier role, no day is the same. You’ll need to communicate with other employees on other checkouts if you don’t know the answer to a customer’s question.

For someone with anxiety on social situations, they’ll be anxious thinking that the customer will be angry at them for keeping them waiting, and also be more anxious if the employee does not know the answer. Then, they’d have to notify a manager and the social anxiety just adds up.. as people with social anxiety are often afraid of people in authority roles.

3. Large queues of people

7-8am, before people going to work. 5-6pm, whilst everyones grumpy and hungry and wants to check out their goods. Then there’s weekends..

queue at best buy
Best By Queue

Large queues of people can drive any employee up the wall, but for socially anxious cashiers, it is enough for them to quit working as a cashier for life. Of course though, it isn’t that simple.
A socially anxious cashier might retain that role for years and be unhappy, because they need the paycheck to ‘survive’.

4. Small talk

Lastly, another code of ethics from companies is to maintain friendliness and be chatty to every customer you see.

For somebody that’s socially anxious, this does NOT come easily. Especially with hundreds of potential people they’ll serve each day! What will you say? Will they think you’ll say something stupid? Could my job be affected by saying something.

How do cashiers stay calm?

As a cashier, some strategies to stay calm on the job include focusing on the present moment (not mind reading what people think of you), making effective use of your lunch break (avoid people if you must whilst you recharge!) and above all, control your anger if customers standards are different to yours!


Advice on How to be a Cashier with Social Anxiety

  • Keep wearing face masks. You can hide your facial expression to some extent with masks – so make the most of them!
  • Notify your manager once in a while if things are getting too much. They have a duty of care so if they break that, the company probably isn’t worth working for anyway! Your healthy living is important.
  • Change your perspective on the queues that occur. Think of it not as a negative thing, but something you can learn from each time and see it just as it is, not the automatic negative thoughts that arrive in your head (which aren’t factual based) A more balanced way of thinking would be ‘There is more people in the store because it is rush hour. All they want to do is check out their goods and go home. I’m not likely to see them again if I say something stupid, which I probably won’t’.

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